You can start using the Mail Service Program right away. Just follow these simple steps:
- Get a written prescription from your doctor for up to a three-month supply of your medication, with three refills, if appropriate.
- Print and complete the mail order service form.
- Mail the completed order form along with your new prescription and your copayment amount to the address listed at the bottom of the form. Caremark honors Visa, Mastercard, Discover and American Express.
- Enjoy the convenience of home delivery. You will receive your medication and information about it within 10 to 14 days from the time you mail your order.
Learn about drug safety here.
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The information included with your prescription order shows the date that you can request a refill and the number of refills you have left.
You can request a refill:
On the Internet
If you have logged on to this site, you can access the Refill Prescriptions Application by clicking here. (If you have not logged on, you will be prompted for a login).
Over the telephone
Call the toll-free number on your prescription label to use our automated refill service. Remember to have your prescription number and credit card information ready. Caremark honors Visa, Mastercard, Discover and American Express.
Who to Contact
For assistance, call Caremark Web customer care assistance at 1-800-241-2784 between 7:30 a.m. - 9 p.m. CST M-F, 8a.m. - 8 p.m. on Saturday and 8a.m. - 4:30 p.m. on Sunday.
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