Got questions on how to use this site? Chances are you’ll find the answers here! If you know which category your question belongs to, simply click on that category below. If you’d like to see a list of all questions, just scroll down this page.

FAQ Categories: Registration & Personalization | Site Content | Newsletter | Security & Privacy | Partnerships & Affiliates

Registration & Personalization
• How do I register?
• What do I get when I register?
• How can I get personalized health information?
• My personal page doesn't come up when I go to the site. What's going on?
• When I try to register, the form fields don't show up. What's the problem?
• How do I change the topics in my profile?
• What should I do if I have a new email address?
• How do I change my username?
• I forgot my password or username. What should I do?
• How do I end my subscription to your email newsletter?

Site Content
• Who produces this site?
• Where does the content on this site come from?
• How can I find information on a particular health topic?
• I'm seeking medical advice. Can you help me? • I disagree with the tone/advice in a particular piece. Where do you get your information?
• Last week I was making my way through your news/journal archives, but when I came back to finish reading them, some had disappeared from the archives. Can I still access these?
• When I look at "Today's News," I see the same stories I read the last time I visited the site. Why hasn't this been updated?
• Do you plan to add more Cool Tools and other original content in the future?

Newsletter
• How do I subscribe to your email newsletter?
• How do I unsubscribe to your email newsletter?
• I'm receiving more than one copy of the newsletter every week. What's the solution?
• How do I change my selected health topics?

Security & Privacy
• How secure is the personal information I submit?
• Do you sell your e-mail or home address lists to others?

Partnerships & Affiliates
• What is Consumer Health Interactive?